STORE POLICIES
Terms & Conditions
By using our website and placing an order, you agree to the following terms:
Ordering & Payment: All orders are subject to availability. Payment must be completed at the time of purchase via the secure payment methods provided.
Pricing: All prices are displayed in GBP (£) and include VAT where applicable. Prices may change without notice, but confirmed orders will be charged at the price at the time of purchase.
Shipping & Delivery: Delivery times are estimates and may vary. Customers are responsible for any customs duties or import taxes for international orders.
Returns & Refunds: Our returns policy applies (see Returns & Refunds page).
Liability: We take care to provide accurate product information. However, ICD is not liable for indirect or consequential losses arising from use of our products.
Intellectual Property: All images, text, and content on this site are owned by ICD and may not be copied, reproduced, or used without written permission.
Privacy Policy
At ICD, we take your privacy seriously. As a UK based business, we are registered with the Information Commissioner’s Office (ICO) and comply with UK GDPR regulations. This policy explains how we collect, use, and store your personal information:
Information Collected: Name, email, postal address, phone number, and payment information when you place an order.
How We Use It: To process orders, communicate with you about your purchase, send marketing emails (if you’ve opted in), and improve our website experience.
Data Sharing: We do not sell your personal information. It may be shared with payment processors, couriers, or service providers solely to fulfil your order.
Data Security: Your personal data is stored securely in compliance with GDPR.
Your Rights: You can access, update, or request deletion of your personal data by contacting us at support@icrydiamonds.com.
Cookie Policy
Our website uses cookies to improve your browsing experience and for analytics.
Types of Cookies:
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Necessary cookies: Required for website functionality.
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Analytics cookies: Help us understand how the website is used.
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Marketing cookies: Only used if you opt in for targeted advertising.
Your Choices: You can manage or disable cookies via your browser settings. Some features of the website may not function if cookies are disabled.
Payment & Security
We accept Visa, Mastercard and PayPal.
All payments are processed securely through our payment provider using industry standard encryption.
We do not store your payment card information.
In case of suspected fraudulent activity, your order may be cancelled and you will be contacted.